Payment Policy English
DOOTASTYLE.COM applies a return policy of 7 days or 14 days depending on the regulations of each supplier. You can identify the return policy of each product right at the description page of each product.
ACKNOWLEDGES THE POLICY OF PRODUCT PAYMENT | ![]() |
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TIME TO RECEIVE REQUEST FOR PAYMENT REQUIREMENTS |
14 days from date of receipt |
7 days from date of receipt |
7 days from date of receipt |
REPLACEMENT BY DEFINITIONS FROM DOOTASTYLE MAKER OR SUPPLIER |
Apply |
Apply |
Only support change products |
REQUIREMENT FOR CUSTOMER NEEDS |
Apply |
Do not apply |
Do not apply |
Details of product return policy are as follows:
Please notify and send products about DOOTASTYLE.COM within seven (07) days or fourteen (14) days (from the date of receipt of the product to the date of delivery on the form).Particularly for cases where the products show signs of use; Lack of products, accessories, gifts; Or break: Please inform DOOTASTYLE.COM within 48 hours of receiving the product.
Product delivery, wrong color, wrong size
Communication lack of products, accessories, gifts.
The product is broken before reaching the customer.
Products showing signs of use or expiry.
Counterfeit / Imitation Products.
Product defects caused by the manufacturer.
Return on customer demand (apply only to products within the 14-day policy and not to products in the non-returnable products list).
The product is intact and full of packaging, temples.
- The transaction must be successfully registered due to the correct system of payment gateway (guarantee of balance / limit and customer authentication according to the use of the card).
Unused product (except for cases of change due to technical errors or signs of use).
- The policy of reimbursement shall not apply to the following cases :
Buy-in or special offer / discount
The product is subject to the supplier's own return policy (policies are updated in detail at the product information page).
Products of the refrigeration industry or large furniture products are technically defective (you will be guided warranty under the manufacturer).
- Product support is only available for Dootastyle Department Store products
- In case of return of products due to customer demand:
DOOTASTYLE.COM will not refund the original shipping and discount / discount codes (if any).
Not applicable to non-returnable products
If the product has exceeded the payment period and within the warranty period, DOOTASTYLE.COM will guide the warranty according to the supplier's regulations
DOOTASTYLE.COM to pick up the product at the ordering address:
This form only applies to the shipping area where the delivery service is located at (contact the Support Center for advice on applicable areas).
- DOOTASTYLE.COM assists you with various repayment options based on the method of payment you have selected at the time of purchase:
Transfer: 03-05 business days.
Domestic ATM: 05-07 business days.
Credit / debit card: 05-15 business days.
- In case of exceeding the refund period but you have not received money, please contact the bank directly for assistance or contact DOOTASTYLE.COM on 1900 1907.
PRODUCT LIST |
TYPE OF PRODUCTS |
---|---|
BEAUTY |
- Cosmetics, perfume |
SHOES, BAGS AND ACCESSORIES |
- Shoes and bags: genuine leather |
WOMEN'S FASHION
MEN'S FASHION |
- Underwear, dress, pajamas, leggings and socks. - Some brands do not apply in accordance with the supplier. |